Barbara L. Casaly

Web content specialist / technical writer with extensive experience writing, editing, formatting, organizing, and publishing end-user-oriented web content and documentation:

• Possess in-depth knowledge of XHTML, CSS, multiple content management systems (CMS); and other software used for writing, formatting, and presenting web content.
• Proficient in Word, FrameMaker, Excel, and other software used for writing, editing, organizing, and publishing web content, user manuals, installation guides, training materials, style guides, and online help.
• Work efficiently on-site or off-site, planning time, tracking hours precisely, and meeting project deadlines.
• Ramp up quickly with technology and software using a variety of methods to acquire new skills and knowledge.
• Work effectively in sole contributor and team environments
• Collaborate with other team members to share knowledge and to complete project deliverables on time.

Aug. 2017 - April 2018
Nov. 2015 - Feb. 2017

• Assisted in web content updates in Sitecore Content Management System.
• Used SharePoint to track work requests and Google spreadsheets to track project status.

Sept. 2014 - Aug. 2015

• Assisted in the web content updates for the migration of the Analog Devices website from Interwoven (TeamSite) to Sitecore Content Management System.
• Used Google spreadsheets to track project status.
• Wrote process documentation for use by the technical documentation group.

April 2014 - Present

• Assisted a web developer/designer in creating a WordPress CMS website (www.fpuucanton.org).
• Enter and format web content (text and graphics), create forms, maintain pages/posts and navigation, and work with plugins and widgets.
• Use Paint Shop Pro to resize and crop photographs to the website specifications, sharing them in Dropbox.
• Edited and added screen captures to a WordPress Instruction manual supplied by the web developer, added a Table of Contents, and converted it to PDF.

Dec. 2013 - Jan. 2014

• Assisted with web content updates and publishing for the migration of Grand Circle Travel and Overseas Adventure Travel websites from Sitecore CMS version 6.4 to version 6.6.
• Quality-checked team members' work, tracking status in a shared spreadsheet on Google Drive.

Feb. 2012 - Sept. 2012

• Published web content (saving for college, 529 plans, estate planning and inheritance) for the Fidelity public-facing website using Tridion CMS.
• Used Excel to track web page information and review status.
• Used SharePoint to maintain content review comments.
• Quality-checked and edited web page content.

Nov. 2011 - Dec. 2011

• Copy edited a user guide for a pharmaceutical company.
• Wrote a company-internal user guide for a web-based application on incident communication.

May 2011 - Sept. 2011

• Used FrameMaker to revise user documentation for the Illinois and California state lottery systems.

Dec. 2010
Oct. 2010 - Nov. 2010
April 2010 - July 2010

• Entered content requested by clients into TeamSite CMS for commercial websites. Content was provided in several languages including French, Spanish, and Polish.
• Assisted in the redesign of copy decks in Excel for website content and localization.
• Prepared copy decks in Excel for translation into foreign languages, reflecting the variation in web content for the geographical region.

Nov. 2009 - Feb. 2010

• As part of a team of web content specialists, assisted in the transition of the university website content to the TerminalFour (T4) CMS.
• Provided informal training to the Dean of College of Engineering as part of the transition of website maintenance to the college.

Sept. 2008 - June 2009

• Using FrameMaker, revised documentation for Omgeo Central Trade Manager, ALERT, and OASYS, products for investment managers and broker/dealers to automate post-trade operations. Document types included message specification, installation, and user interface guides.

May 2008 - Sept. 2008
Jan. 2005 - Sept. 2006

• Using Flare, wrote web-based online Help for a college-level grade book product and for an electronic publishing authoring tool and viewer.
• Using Contribute CMS, maintained web pages for the Core Technology Group’s intranet.

Dec. 2007 - April 2008
Oct. 2006 - July 2007
April 2004 - Jan. 2005

• Responsible for the Executive agency website accessibility audit mandate, which involved communication, documentation and training, analysis, and website remediation. Wrote and maintained information on web accessibility for agencies.
• As project coordinator, managed the revision of the Commonwealth Web Accessibility Standards, which involved leading meetings of agency webmasters, maintaining a project website, doing research, writing documentation, and compiling web accessibility resource information.
• Used TeamSite CMS to add and update content on the ITD website, www.mass.gov/itd.

Oct. 2007 - Nov. 2007

• Edited the Technical Instructional Design Process document using Word and Visio.
• Created and applied Word templates to instructional design supporting documents and training manuals. Documented how to use the templates to update course collateral.